RiseSmart Sub-processors’ List July 2021
Sub processor
Description
Location
Infrastructure
Amazon Web Services, Inc.
Cloud Infrastructure.
USA, Ireland, Australia
Tata Consultancy services
Security Information and Event Management and
24x7 infrastructure monitoring.
Europe, India
Application Integrations
Camera Tag
Participant video recordings.
USA, Europe, APAC
Splunk
Cloud based security and infrastructure monitoring.
Europe
Twilio
Audio and Video coaching calls with participants.
USA
Sumologic
Log aggregator.
USA, Ireland, Australia
Qualtrics
Conduct survey research.
Europe
Cronofy
Scheduling meetings with coach.
USA, Germany
PactSafe
To Accept Terms and Conditions and Privacy policy.
USA
Cross Knowledge
e-Learning service for participants.
Belgium
WalkMe
User guidance and engagement platform.
USA
Pubnub
In-App Chat.
USA, Europe, APAC
Support
Zendesk
Cloud-based Customer Service Platform.
USA
Atlassian
Jira - Cloud-based defect tracking system.
Europe
Office 365
Emails for support.
USA
Operations
Checkster
Participant reference reports.
USA
Cisco WebEx
Webinars, video conferencing.
USA
Zoom
Webinars, video conferencing, IP phone.
USA
Outreach
Hubspot
Email outreach, Participant communications,
Landing pages/microsites for notifications,
webinars, events, bootcamps.
USA, Germany
Sly Broadcast
Voicemail outreach.
USA
Sales and Marketing
Google
Data and behavioural analytics.
USA

 

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